When must two different approved methods be used for client identification?

The requirement to use two different approved methods for client identification when there is no face-to-face meeting with a non face-to-face client in Canada is based on the need to ensure that proper due diligence is performed in verifying the identity of clients. This is particularly important in situations where the risk of fraud or misrepresentation is higher, such as when interactions do not occur in person. The use of multiple verification methods helps to mitigate risks and protect both the financial institution and the client.

In scenarios where clients are met face-to-face, it is generally easier to verify their identity visually and through identification documents. However, when dealing with clients remotely—particularly those who are outside of Canada—the implementation of robust identification methods becomes essential to comply with regulations and to safeguard against potential identity theft or fraudulent activities.

The other options allude to situations where the requirement may not necessarily apply or is not sufficient, thus reinforcing the necessity of using multiple methods specifically in the context of non face-to-face interactions.